Your privacy is important to MAPFRE Insurance. This notice describes our policies for collecting, protecting, and disclosing your personal and privileged information.
Like other insurance companies, where allowed by law, including in the State of Ohio, MAPFRE Insurance uses credit-based insurance scores provided by consumer reporting agencies to provide quotes and to calculate an accurate price for your insurance premium.
MAPFRE Insurance has always made it a priority to protect your personal
and privileged information. We do not sell your information. We limit
access to your personal and privileged information to those persons who
need to know it to perform their jobs and to provide service to you,
and as required or permitted by law. We maintain physical and
electronic safeguards to protect such information from unauthorized use
or disclosure.
You may have additional concerns about
the privacy and security of information collected through our web site.
We are committed to protecting the online privacy of visitors to our
web site. We maintain physical, electronic, and procedural safeguards
to secure your personal information. However, "perfect security" does
not exist on the internet, and there is always some risk in
transmitting information electronically. As we deem appropriate, we use
security measures consistent with industry standards, such as firewalls
and encryption technology, to protect your information. However, since
no security system is impenetrable, we cannot guarantee the security of
our databases, nor can we guarantee that information you supply won't
be intercepted while being transmitted to us over the internet.
Our web site may contain links to other web sites. We have no
control over the privacy practices or the content of any of our
business partners, advertisers, sponsors, or other web sites we provide
links to from our web site. You should check the applicable privacy
policy of the web site sponsor when linking to other web sites.
We protect information of our former customers in the same way as for our current customers.
We collect and use information that we believe is necessary to serve you effectively and to permit us to meet your needs, such as information that we receive from your insurance application and through correspondence and communications from you, including name, address, and telephone number; information about your transactions with us; information that you provide to us on our web site; information from your insurance agent or broker (if applicable); information that we receive from consumer reporting agencies; information from website usage (or traffic); information from customer lists provided by other organizations and marketing data providers; information from governmental agencies and insurance-support organizations; and information relating to insurance claims, which may include medical information. This information enables us to underwrite policies, process claims, ensure proper billing, and service accounts. We also may collect customer information from insurance agents (if applicable) who may use our protected and secure Internet based portal to make changes to policies, make payments, and inquire about the status of customer accounts.
We share information that we collect only as required or permitted by
law to industry regulators, law enforcement agencies or other
governmental authorities, anti-fraud organizations, third parties who
assist us in processing the transactions authorized by you and in
providing services to us and to you; companies within the MAPFRE
Insurance group; your insurance agent or broker (if applicable); third
parties with whom we have joint marketing agreements in order to market
our products; attorneys or other authorized persons in connection with
matters in litigation, as required by subpoenas and court rules and
orders; our attorneys, accountants, and auditors; and such other
parties as are specifically permitted or required by law.
We may use your personal information to respond to your inquiries,
questions or comments if you access our web site or if you send us an
email with questions or comments. We may save your questions or
comments or your e-mail address for future reference.
If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey, North Carolina, Oregon or Virginia, you have the right to access and correct the personal information that we have collected about you. Upon the request of residents of other states, we will take reasonable steps to verify the accuracy of the personal information in our records.
We use "cookies" to enhance your access to our web site. A cookie is a small amount of data that is sent to your browser from a web server and stored on the hard drive of your computer or mobile communications device. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what web site pages or advertisements your browser has accessed. We use cookies to store information and personalize your experience with our web site. For example, cookies allow our web site to recognize you as a previous visitor, and thus save and remember any preferences that may have been set while you were previously browsing our web site. You do have some control over cookies. Many browsers can be set to notify you when a cookie is being placed on your computer. Many browsers can also be set to refuse to accept cookies, although this may affect your internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or "help" function of your specific browser and operating system software.
The contents of this internet privacy policy are subject to change or updating by MAPFRE Insurance at any time without prior notice. The changes may include superseding statements or notices. YOU SHOULD REVIEW THIS POLICY FROM TIME TO TIME TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continuing use of this web site constitutes your acceptance of any changes or updates to the Privacy Policy, all of which shall become controlling when posted.
MAPFRE Insurance® is a brand and service mark of MAPFRE U.S.A. Corp.
and its affiliates, MAPFRE Life insurance CompanySM (Dover, DE); American Commerce
Insurance CompanySM (Columbus, OH), Citation Insurance CompanySM (Webster, MA);
The Commerce Insurance CompanySM (Webster, MA); Commerce West Insurance CompanySM
(Cal. COA. 06715, San Ramon, CA), MAPFRE Insurance CompanySM (Cal. COA 18643, Florham Park, NJ),
MAPFRE Insurance Company of FloridaSM (Miami, FL) and MAPFRE Insurance Company of New YorkSM
(Garden City, NY). Not all products available in all states.
MAPFRE Life Insurance CompanySM is licensed to do business in all states except New York. Affiliated
companies are not responsible for the contractual or financial obligations of MAPFRE Life Insurance CompanySM.