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Join our team!

Our call center is growing! MAPFRE Insurance is actively recruiting and conducting virtual interviews for positive, energetic, top-performing individuals with a desire for career growth and opportunities in our Enterprise Contact Center.

During the pandemic, safety is of primary importance to us. We offer opportunities to onboard and train virtually for six weeks and work 100% remotely. We are targeting candidates available to work a schedule between the hours of 8 a.m. and 6 p.m. EST (Eastern Standard Time).

In addition, we are offering opportunities to onboard and receive a six-week training on-site at our Webster, MA location. Facial coverings are required while onsite. Our classrooms maintain social distancing standards and are compliant with Federal and state mandates. At the conclusion of the six-week on-site training, you will work from home until such time that it is deemed safe to return to the office.

As a Customer Service Representative, you will work with our internal and external customers to create an outstanding service experience. This exciting customer-focused position includes responsibilities in the areas of coordinating First Notice of Loss claims via telephone and electronically and/or billing calls and functions for all products, lines of business and affiliates.

With 36,000 employees worldwide, MAPFRE is a global insurance group doing business in 100+ countries across five continents serving over 30 million customers! We possess an A. M. Best Rating of “A” (Excellent)! 

We offer competitive wages and insurance benefits including health, dental, vision and life, as well as paid time off, holiday pay, 401(k), profit sharing, tuition reimbursement, flexible work schedules (after training) and a casual attire environment.

For more information and to apply to this or other open positions, please visit our MAPFRE’s Careers site:

MAPFRE is proud to be an Equal Opportunity Employer!


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