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Join our team!

Our call center is growing! MAPFRE Insurance is actively recruiting and conducting virtual interviews for positive, energetic, top-performing individuals with a desire for career growth and opportunities in our Enterprise Contact Center.

During the pandemic, safety is of primary importance to us. We offer opportunities to onboard and train virtually for six weeks and work 100% remotely. We are targeting candidates available to work a schedule between the hours of 8 a.m. and 6 p.m. EST (Eastern Standard Time).

In addition, we are offering opportunities to onboard and receive a six-week training on-site at our Webster, MA location. Facial coverings are required while onsite. Our classrooms maintain social distancing standards and are compliant with Federal and state mandates. At the conclusion of the six-week on-site training, you will work from home until such time that it is deemed safe to return to the office.

As a Customer Service Representative, you will work with our internal and external customers to create an outstanding service experience. This exciting customer-focused position includes responsibilities in the areas of coordinating First Notice of Loss claims via telephone and electronically and/or billing calls and functions for all products, lines of business and affiliates.

With 36,000 employees worldwide, MAPFRE is a global insurance group doing business in 100+ countries across five continents serving over 30 million customers! We possess an A. M. Best Rating of “A” (Excellent)! 

We offer competitive wages and insurance benefits including health, dental, vision and life, as well as paid time off, holiday pay, 401(k), profit sharing, tuition reimbursement, flexible work schedules (after training) and a casual attire environment.

For more information and to apply to this or other open positions, please visit our MAPFRE’s Careers site:  https://www.mapfreinsurance.com/en/about-us/careers/

MAPFRE is proud to be an Equal Opportunity Employer!

Please Note: This content is not intended to describe any specific coverage offered by MAPFRE Insurance. No coverage is provided, bound or guaranteed by this article. Available coverages, credits and discounts vary from state to state and are subject to eligibility criteria and policy terms/conditions, which will control in the event of conflict between this article and your insurance policy. For information about your policy, please review your individual policy contract and speak with your insurance representative.

MAPFRE Insurance® is a brand and service mark of MAPFRE U.S.A. Corp. and its affiliates, including American Commerce Insurance CompanySM (Cal. COA 4928-8), Citation Insurance CompanySM, The Commerce Insurance CompanySM, Commerce West Insurance CompanySM (Cal. COA 1372-2), MAPFRE Insurance CompanySM (Cal. COA 3039-5), and MAPFRE Insurance Company of FloridaSM.

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