Car EZ®
Get fast, reliable repairs and peace of mind with the Car EZ® Program, featuring trusted service, a lifetime warranty, and no hidden costs.
When your vehicle needs repairs after an accident, we understand how important it is for the process to be quick, easy, and stress-free. That’s why Mapfre Insurance proudly offers the Car EZ® Program. This expedited repair service is designed specifically for our valued customers like you!
We’ve partnered with trusted local auto repair shops that provide fast, convenient, and hassle-free service. These shops uphold high professional standards and have built strong reputations in the community. With their commitment to outstanding customer service, you can feel confident knowing your vehicle is in good hands.
Benefits of the Car EZ Program
Our partnerships with select auto repair shops in the Car EZ program will provide you many other benefits including:
Limited lifetime warranty
Mapfre guarantees the quality of all Car EZ repairs.
Repair shops near you
There are hundreds of conveniently located Car EZ shops located in the states we serve.
Priority scheduling
There is no need to wait for a claims adjuster, and your repairs begin and end more efficiently as a Mapfre customer.
Exceptional service
Just drop off your car for repairs. Partner shops will process your claim, including appraisals and payments directly from Mapfre. If covered, they’ll assist you with your rental car needs.
How Car EZ works
With Car EZ, Mapfre has partnered with premium auto body repair shops to provide a world-class customer service experience. When you participate in the program, a licensed Mapfre appraiser and the repair shop will manage your repairs and complete them at no cost to you. Please remember that a deductible may apply based on the details of the accident and your coverage. We guarantee the quality and safety of your Car EZ repair for as long as you own your vehicle.
When you choose to have your vehicle repaired at a Car EZ repair shop, here’s what you can expect:
- We’ll reach out to you within 24 hours to get started.
- If you need a rental car, we can assist you.
- Our team of trained professionals will make all necessary repairs and guarantee their quality for as long as you own your vehicle.
- We’ll keep you in the loop at every step, so you always know what’s happening.
- Before returning your car, we’ll thoroughly clean it.
- Throughout the repair process, we’re dedicated to providing a world-class customer service experience.
Get your vehicle back on the road by beginning the claims process today or contact your local independent agent, then locate a Car EZ repair shop near you.
See what other Car EZ customers are saying:
“Everything went as smoothly as I could have imagined from the beginning to the end of the process.” –Jonathan
“Everything was done quickly and effectively. After the accident occurred, the claim was processed, my car was sent to the auto body shop and a rental was ready within an hour. The repair was completed on time and workmanship was excellent.” –Evelyn
“The experience was absolutely perfect. Professional, friendly, accommodating— my repair was done when they said it would be and all the insurance paperwork was handled efficiently. An absolute stress-free experience.” –Linda
“Had to file a claim due to an incident that was not my fault. It was handled promptly, Car EZ shop was excellent, claim rep was awesome, completely satisfied.” – John G.
“The Car EZ program was very convenient to use with the local repair shop. The entire process was easy, efficient, and professional.” – J.J.
“Fast, courteous service that makes dealing with the unexpected easy. Their list of Car EZ and Preferred shops makes arranging repairs through Mapfre a breeze.” – Cara
“Their Car EZ program for auto repairs is an excellent way to simplify the process and keep the cost down.” – Mark
“Love the EZ program for dealing with car accidents and used for it 3 times on different occasions! Very helpful and user friendly for customers! Everything was taken care of by filing a claim call or online once.” -Jian L.
Frequently asked questions about the Car EZ program
What is the Car EZ Program?
The Car EZ Program is an expedited auto repair service offered by Mapfre Insurance. It is designed to make the repair process after an accident quick, easy, and stress-free for our customers.
How does the Car EZ Program work?
When you choose a Car EZ shop, a licensed Mapfre appraiser will personally manage your repairs, and the shop will complete the repairs at no additional cost to you.
What benefits do I receive from the Car EZ Program?
Participants in the Car EZ Program enjoy several benefits, including a limited lifetime warranty on repairs, access to several partner repair shops throughout Massachusetts, priority scheduling, and world-class customer service throughout the entire repair process.
What happens if the Car EZ repair shop discovers additional damage?
If additional damage is found during repairs, the shop will contact Mapfre to assess it and, if necessary, write a supplemental appraisal.
Does Mapfre guarantee the quality of repairs?
Yes, Mapfre guarantees the quality of all repairs made at a Car EZ shop for as long as you own your vehicle. Mapfre will be responsible for the agreed repair cost. Your only “out of pocket” cost would be any applicable deductible.
Can I choose any repair shop for my vehicle?
Yes, you can have your vehicle repaired at any registered shop. However, using a Car EZ shop ensures a guaranteed, high-quality repair at no additional cost to you.
What if I need a rental car during the repair process?
If you require a rental car, the Car EZ shop will assist you with all your rental car needs, ensuring a seamless repair experience.
Will I receive updates throughout the repair process?
Absolutely! Mapfre is committed to keeping you informed at every step of the repair process, so you’ll always understand what’s happening with your vehicle.
What if I decide not to have my vehicle repaired?
If you choose not to have your vehicle repaired, any damages from the claim will be deducted from any future claims made on your car.
Related articles
Does insurance cover a rental car after an accident?
You got into accident and now you’re inconvenienced because your vehicle is with the mechanic or at an auto body shop. Are you wondering if your auto insurance policy covers you for a car rental?
What to do after getting into a car accident
It’s happened to all of us at one time or another. You’ve pulled up to a traffic light or stop sign, skidded on a piece of black ice and slid into another vehicle.
How does the Mapfre Car EZ Program work?
Consumers whose cars have been damaged in an accident covered by auto insurance have the right to have their vehicles repaired by the licensed repair shop of their choice.