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IT Help Desk

IT Help Desk

At MAPFRE Insurance we continue to develop new ways of creating value through the services we provide - including the IT Help Desk Technology Support Program* made available at no additional cost through your homeowners policy.

Program Highlights include

  • 24/7 support, 365 days a year.
  • Access to professional, highly trained IT support specialist(s).
  • One-on-one problem troubleshooting and resolution via email, online chat or phone.
  • Location of nearby repair facility may be provided if issue cannot be resolved.

Note: You are responsible for incurred repair costs, if any. Such costs are not covered by your policy.

Supported Devices include

  • Personal computers.
  • Apple and Microsoft operating systems.
  • iPhones and Android smartphones.
  • iPads and other tablets.
  • Microsoft Office and other applications.
  • Printers and scanners.
  • Network connectivity.

Technical Support Examples include

  • Virus removal issues.
  • Computer or laptop performance issues.
  • Internet or Wi-Fi accessibility issues.
  • Software or device configuration issues.

Contact our Technical Support Team Today!

Call: 866.686.0325 | Email:

Live Chat (Web):

** Please have your policy number ready **

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