IT Help Desk
At MAPFRE Insurance we continue to develop new ways of creating value through the services we provide - including the IT Help Desk Technology Support Program* made available at no additional cost through your homeowners policy.
Program Highlights include
- 24/7 support, 365 days a year.
- Access to professional, highly trained IT support specialist(s).
- One-on-one problem troubleshooting and resolution via email, online chat or phone.
- Location of nearby repair facility may be provided if issue cannot be resolved.
Note: You are responsible for incurred repair costs, if any. Such costs are not covered by your policy.
Supported Devices include
- Personal computers.
- Apple and Microsoft operating systems.
- iPhones and Android smartphones.
- iPads and other tablets.
- Microsoft Office and other applications.
- Printers and scanners.
- Network connectivity.
Technical Support Examples include
- Virus removal issues.
- Computer or laptop performance issues.
- Internet or Wi-Fi accessibility issues.
- Software or device configuration issues.
Contact our Technical Support Team Today!
Call: 866.686.0325 | Email: support@mapfreinshelpdesk.com
Live Chat (Web): www.mapfreinsurance.com/helpdesk
** Please have your policy number ready **