IT Help Desk

At MAPFRE Insurance we continue to develop new ways of creating value through the services we provide - including the IT Help Desk Technology Support Program* made available at no additional cost through your homeowners policy.

Program Highlights include

• 24/7 support, 365 days a year.
• Access to professional, highly trained IT support specialist(s).
• One-on-one problem troubleshooting and resolution via email, online chat or phone.
• Location of nearby repair facility may be provided if issue cannot be resolved.

Note: You are responsible for incurred repair costs, if any. Such costs are not covered by your policy.

Supported Devices include

• Personal computers.
• Apple and Microsoft operating systems.
• iPhones and Android smartphones.
• iPads and other tablets.
• Microsoft Office and other applications.
• Printers and scanners.
• Network connectivity.

Technical Support Examples include

• Virus removal issues.
• Computer or laptop performance issues.
• Internet or Wi-Fi accessibility issues.
• Software or device configuration issues.

Contact our Technical Support Team Today!

Call: 866.686.0325 | Email: support@mapfreinshelpdesk.com

Live Chat (Web): www.mapfreinsurance.com/helpdesk

** Please have your policy number ready **