IT Help Desk

At MAPFRE Insurance we continue to develop new ways of creating value through the services we provide - including the IT Help Desk Technology Support Program* made available at no additional cost through your homeowners policy.

Program Highlights include

24/7 support, 365 days a year.
Access to professional, highly trained IT support specialist(s).
One-on-one problem troubleshooting and resolution via email, online chat or phone.
Location of nearby repair facility may be provided if issue cannot be resolved.

Note: You are responsible for incurred repair costs, if any. Such costs are not covered by your policy.

Supported Devices include

Personal computers.
Apple and Microsoft operating systems.
iPhones and Android smartphones.
iPads and other tablets.
Microsoft Office and other applications.
Printers and scanners.
Network connectivity.

Technical Support Examples include

Virus removal issues.
Computer or laptop performance issues.
Internet or Wi-Fi accessibility issues.
Software or device configuration issues.

Contact our Technical Support Team Today!

Call: 866.686.0325 | Email: support@mapfreinshelpdesk.com

Live Chat (Web): www.mapfreinsurance.com/helpdesk

** Please have your policy number ready **