At MAPFRE Insurance, we are focused on taking care of you and that means providing a hassle-free claim experience.
From start to finish, our goal is to ensure that you stay well informed and stress-free.
Homeowner Insurance Claims
When reporting a claim…the sooner the better.
As soon as you can, please report your claim by doing one of the following:
- Contact us directly, our 24-hour claim reporting line is available 7 days a week
- Call your insurance agent
Who is handling my claim?
After you’ve reported your claim, a claim representative who specializes in property claims will contact you during normal business hours.
Sometimes a claim involving your property requires immediate attention, for example temporarily boarding up of a hole in the roof, emergency clean-up or temporary lodging arrangements if your home is not able to be lived in. We have staff members available to coordinate the arrangements to address your emergency situation as quickly as possible.
Please call (1-877-224-5677) if you are in need of this service.
Policyholders may sign up for the ReStore Mall to access thousands of discounted home products.