MAPFRE cares about what matters to you
Millions of people fall victim to cyber-related crimes in the United States every year. With that in mind, MAPFRE Insurance wants to improve every phase of your life with proactive identity management education and support.
That’s why we offer home policyholders free Identity Theft Resolution Service from CyberScout™, a TransUnion brand. With this service, you can access 24/7 expert cyber threat assistance from a team of expert fraud specialists who deliver personalized guidance and one-on-one support should fraud occur.
Proactive guidance and education
Access to 24/7 expert cyber threat assistance.
Quick and effective resolution
Expert services help navigate the fraud recovery process.
Proactive Services
You can feel confident calling CyberScout in the following situations to help make sure you have the right protection:
If your wallet, purse, or computer is lost or stolen.
If you think you may have been scammed and your credit card information was compromised.
If you receive a suspicious email, text, or direct social media message.
If an event like a fire or tornado triggers the loss of your personal documents.
If you accidently shared your personal information publicly.
If you believe your credit card was skimmed.
Identity Theft Resolution
CyberScout’s specialists know how to navigate the recovery process, so you can stay focused on life and what matters most to you. Should you be a victim of fraud, you will receive one year of credit monitoring and have unlimited one-on-one access to a dedicated fraud specialist who will help with:
Medical identity theft, Tax ID theft, Employment ID theft, Criminal ID theft, and Child ID theft assistance.
Assistance when financial information is incorrectly linked to outstanding collection of debt.
Help in facilitating contact to financial institutions and other providers.
Guidance in replacing lost, stolen, or destroyed documents and identification.
Interpretation of credit reports, assistance in gathering evidence against identity fraud, working with creditors to limit damages and resolve identity theft.
Six-month follow up from fraud specialist to make sure there is no more activity.
If you suspect fraud or want more information on how CyberScout provides additional peace of mind, call the dedicated number for MAPFRE customers at 888-285-1988.
MAPFRE offers additional financial protection for cybercrimes. Ask your independent agent for details.