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Why I Choose MAPFRE Insurance

Why I Choose MAPFRE Insurance

How do you know if an insurance company will deliver on their promises?

As a leading insurer with an A+ rating from the Better Business Bureau, you can count on us – from quality coverage to claim service excellence. We take care of customers after a loss through our convenient, hassle-free CAR EZ auto repair program and our Select Home Restoration contractor program for home. See what our customers are saying about their experience with us.*

Here's what our customers are saying about us

“I was treated with great respect and compassion. My claim was handled in a very timely fashion. Everyone was very knowledgeable and handled my claim with respect for me. I wouldn't hesitate to recommend you to my family and friends.  Thank you for your service.”  
–Patricia, D., 3/7/19  

“I really like the process of sending in pics and getting claim estimate by email. Very easy, efficient process. And I received a check in less than a week. Thanks!”      
–Allison C., 3/26/19 

“My experience couldn't have been better…everyone was so helpful and professional. They did everything possible to get me through this nerve-wracking situation.” 

Elizabeth L., 4/9/19

“Everything went super smooth. I couldn't believe how we were taken care of when we needed it.” 

Elmer E., 4/13/19 

“My adjuster was so caring and very thorough, I never felt rushed or like a number. Having a total loss during a stressful nice, I am so grateful for their experience and understanding.” 

Wendie R., 4/27/19 

“Your commitment to the customer is among the best I have ever experienced. I felt totally at ease during this process. It was painless and easy.”  
Paul G., 4/23/19

“From the first phone conversation to the car being worked on, it was seamless. Excellent experience!”  
Heidi G., 5/14/19

“The entire team from start to finish is exceptional. Made everything super easy for me!”  
Tina N., 5/15/19

“Your commitment to the customer is among the best I have ever experienced. I felt totally at ease during this process. It was painless and easy.”  
Paul G., 4/23/19

About CAR EZ®

“MAPFRE made this claim process easy and seamless. Excellent customer service and excellent ability to work with your recommended CAR EZ® auto repair shop.”   
Brooks W., 4/9/19  

“The process was made so easy by my claims representative.  She explained the Car EZ® program and I opted to use it.  Extremely easy and time-saving.  I would highly recommend it.”      
–David F., 4/11/19 

“The Car EZ® program made everything as painless as possible. It was great that there was a local participating shop that had great reviews, and I loved the fact they had car rental onsite. I was kept informed of progress the entire time. Very impressed.”    
John R., 5/1/19

“I have been driving since 1975 and in all my experiences with a collision and repairs, this has been by far the easiest and the most professional I have ever experienced. I was blown away by how seamless it went. Absolutely a joy. You don't see customer service like that today. I can't stop telling people about it. Thank you and keep up the great work. Class act all the way!”   
Paul T., 5/18/19 

About Select Home Restoration…

“It was the first time for us to deal with this terrible situation: no heat and no water in such cold weather, we were very much worried and even a little bit panicked. The MAPFRE claims representative gave us helpful instructions and made necessary arrangements for us right away. We feel very lucky to have MAPFRE to help us and many thanks to our claim representative! ARS is an excellent company and they did a great job.”    
–Xiaoyang Z., 3/14/19   

Your claims representative offered the one stop shop using your contractor, ARS, and it was a painless and pleasurable experience. Their communication with me was commendable. The employees and subs were professional and timely. Thank you MAPFRE!”    
–James C., 2/13/19  

“I was more than satisfied with working with MAPFRE and ARS. The adjuster was in the next day after I put in the claim. The people from ARS were there that afternoon to survey the damage. The demolition team was in the day after. They worked very hard to complete the job in an expedited manner and left the work area as clean as possible. The restoration crew put in long hours, sometimes 10 to 12 hours a day, to stay on schedule.”   
Robert K., 2/4/19

“I appreciated MAPFRE helping me out in a time of need.” 
Andrew M., 1/5/19

*Quotes taken from customer satisfaction surveys. 

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