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Corporate Social Responsibility and Sustainability Plan

Social Responsibility Policy

Corporate Social Responsibility

The Corporate Social Responsibility policy of the MAPFRE group defines the action principles in this field, as well as operating practices and relationships with its main stakeholders.  The CSR policy is applicable to every MAPFRE company in every country where it operates.  

At MAPFRE, Corporate Social Responsibility is a “voluntary and strategic commitment that entails attempting to achieve business objectives while strictly complying with legal and contractual obligations, applying principles of equity and stability in relationships with stakeholders, thereby contributing to satisfying current and emerging needs of society. 

Definition and Objectives of Our Social Responsibility

MAPFRE Group Sustainability Plan 

MAPFRE Group has established a Sustainability plan 2018 – 2020. The plan focusing on 3 objectives through multiple lines of work and projects. 

The Plan allows MAPFRE to make progress in our social commitment and strengthen the relationships with our stakeholders, with which our company has a special relationship. This is achieved through specific economic and good governance actions in the social and environmental areas. The overall objective is to improve our company's performance and consolidate MAPFRE's image as a trusted global insurance company.

MAPFRE Group Global Sustainability Development Goals  

MAPFRE is committed to the protection of Human Rights and compliance with Sustainable Development Goals, which are included in our Corporate Social Responsibility Policy.

This commitment to important social, environmental and governance challenges involves a specific contribution to the Sustainable Development Goals of the United Nations 2030 Agenda.

Its 17 goals focus the action plan to protect people, the planet, sustainable economic development and strengthening institutions.

MAPFRE Group Sustainability Development Goals Map 


MAPFRE USA Sustainability Plan

The MAPFRE USA Sustainability Plan allows us to make progress in our social commitment and strengthen the relationship with employees and stakeholders. The overall objective is to improve our company’s performance and MAPFRE's image as a trusted global insurance company. 

MAPFRE USA is participating in the global MAPFRE Group Sustainability Plan 2018 – 2020 focusing on two objectives through 5 lines of work and six initiatives.

MAPFRE USA Sustainability Plan

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To be perceived by our stakeholders as a company that acts with transparency and innovation, demonstrating ethical behavior and commitment to the communities in which we operate.


3 Lines of Work and 3 projects:

Sustainability Development Goals

Project: Prepare SDG map for MAPFRE USA and provide training on Sustainability Development Goals (SDG)

Principle Area/Department responsible: Human Resources and CSR 


Project: Reporting using company website as a communciation channel to transmit economic and social value of the company and it’s the company's contribution to sustainable development. 

Principle Area/Department responsible: Marketing and CSR 

Information Security

Project: Promote information security to achieve greater cybersecurity. Train employees on matters of security and privacy.

Principle Area/Department responsible: Security and Resources

To be perceived by our organization as an ethical and attractive company that creates opportunities, values diversity, and demonstrates solidarity to generate positive impacts in society.


2 Lines of Work and 3 projects:

Diversity, equality, and non-discrimination (of women and disabled people)
Project: Foster an inclusive work environment for individuals with disabilities through the creation of inclusive programs, hiring methods and awareness campaigns. 
Project: Implement cohorts of the Women’s Leadership Network and individual development plans as a mechanism for career growth.
Principle Area/Department responsible: Human Resources and Employee Experience
Project: Implementation of Corporate volunteering program and activities
Principle Area/Department responsible: Human Resources

Sustainable Development Goals of the United Nation’s 2030 Agenda

The Sustainable Development Goals (SDG’s) define global sustainable development priorities and aspirations for 2030 and seek to mobilize global efforts around a common set of goals and targets. The SDG’s call for worldwide action among governments, business and civil society to end poverty and create a life of dignity and opportunity for all, within the boundaries of the planet. United Nations Compact

17 Sustainable Development Goals 


To learn more about the 17 Sustainable Development Goals set by the UN go to


Learn more about Sustainability Development Goals 

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